Privacy Policy

https://www.maxvisioncorp.com/politica-de-privacidad/

1. Purpose and Scope

MAX VISION SATELLITE CORP. (“Max Vision,” “we,” “us,” or “the Company”) respects your privacy. This Privacy Policy explains how we collect, use, retain, disclose, and protect personal information when you visit our website, interact with our digital advertisements, request a quote, contact our team, or use our services.

This Policy describes our information practices. Visiting our website does not, by itself, constitute consent to receive marketing calls, text messages, or WhatsApp messages.

2. Information We Collect

Depending on your interactions with us, we may collect:

• Contact information: Your name, telephone number, email address, and service or installation address.
• Service and transaction information: Services of interest, current provider, requested quotes, order status, installation details, customer support history, and communication preferences.
• Technical and usage information: IP address, browser type, device information, pages visited, cookie identifiers, advertising identifiers, and interactions with our website or advertisements.
• Communication and consent records: Messages you send us, your selected communication preferences, and records of consent, opt-in, and opt-out activity.

Please do not send passwords, full payment card details, Social Security numbers, or other sensitive information through ordinary SMS or unsecured messaging channels.

3. How We Collect Information

We collect information when you:

• Complete a contact, quote request, or consent form on our website.
• Contact us by telephone, email, SMS, or WhatsApp Business.
• Submit information through Facebook, Instagram, Google, or Meta Lead Ads forms.
• Request services, place an order, seek customer support, or participate in a promotion.

We also collect certain technical information through cookies and similar technologies when you interact with our website and digital advertising.

Submitting a form or providing your telephone number does not automatically authorize every type of communication. The permissions you select determine the communications you agree to receive.

4. How We Use Information

We use personal information to:

• Respond to inquiries and provide requested quotes.
• Check service availability and eligibility for applicable offers.
• Process and coordinate orders, installations, deliveries, and activations.
• Provide customer service and post-sale support.
• Send communications consistent with your consent and preferences.
• Improve our website, services, customer experience, and advertising.
• Maintain consent and communication records.
• Protect our systems, prevent misuse, and comply with applicable legal obligations.

 

5. Communications and SMS Consent

We may communicate with you by telephone, email, SMS, or WhatsApp Business, consistent with your request, applicable requirements, and the permissions you provide.

Customer care and informational SMS

With your consent, Max Vision may send text messages concerning requested quotes, appointments, orders, installations, equipment deliveries, activation assistance, and customer support.

Marketing SMS

Promotional text messages are sent only with your prior express written consent. Consent to receive customer care or order updates does not automatically enroll you in promotional messaging.

SMS consent is optional and is not a condition of purchasing any product or service. Messages may be sent using automated technology.

Message frequency varies. Message and data rates may apply according to your mobile plan. Reply STOP to opt out or HELP for assistance. After opting out, you will receive a confirmation message, and no further SMS messages will be sent through the program unless you subscribe again.

Consent to receive messages from Max Vision does not authorize AT&T, DIRECTV, or another provider to send its own marketing messages.

For additional details, see our SMS Terms and Conditions.

For other communication channels, use the unsubscribe instructions provided or contact us using the information in Section 14.

6. How We Share Information

We do not sell personal information for monetary payment.

When necessary for the purposes described in this Policy, we may disclose relevant information to:

• Service providers associated with your request, such as AT&T, DIRECTV, or another provider whose services you request, to check availability, process an order, or coordinate service.
• Installation and fulfillment partners to arrange installation, equipment delivery, or related support.
• Vendors working on our behalf, including CRM, hosting, messaging, customer support, and other technology providers.
• Analytics and advertising partners, in connection with the technologies described in Section 7 and subject to applicable requirements and your available choices.
• Authorities or other parties when required by law, or when reasonably necessary to protect legal rights, safety, or the security of our services.

Independent service providers may process information under their own privacy policies once you request or obtain their services.

SMS Privacy Protection

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent records will not be sold, rented, or transferred to third parties or affiliates for those purposes.

Vendors supporting our SMS program may process mobile information and consent records only as necessary to operate, deliver, secure, or administer that program on our behalf.

The SMS restrictions in this section apply regardless of the other sharing practices described in this Policy.

7. Cookies, Analytics, and Advertising

We use cookies and similar technologies to support website functionality, understand website usage, measure advertising performance, and personalize advertising.

These technologies may include Google Analytics, Meta Pixel, and Google Ads. Depending on their configuration, they may collect or receive information about your device, browser, activity, and interactions with our advertisements.

You can manage cookies through your browser settings and any privacy controls available on our website. Blocking certain cookies may affect website functionality. Browser settings may not control all data collection by third-party platforms.

Where applicable law requires consent or provides an opt-out for certain advertising practices, we will provide the required choices.

8. Information Security and Processing Locations

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss. No method of transmission or storage is completely secure.

Our operations include personnel in the United States and Colombia. Information may be accessed or processed by authorized personnel and service providers in those locations or other locations where our vendors operate, subject to applicable requirements and appropriate safeguards.

9. Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, provide services, meet legal and contractual obligations, and resolve disputes.

Retention periods depend on the type of information and the purpose for which it is used. We may retain consent records and limited opt-out information as necessary to document permissions and honor requests not to receive further communications.

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, obtain a copy of certain information, withdraw consent, or object to or restrict certain processing.

You may also have rights concerning certain advertising-related disclosures or uses of your information.

To submit a request, contact info@maxvisioncorp.com. We may need to verify your identity before responding. Certain information may be retained where permitted or required by law.

To stop SMS messages, reply STOP. To change other communication preferences, follow the instructions provided in the relevant communication or contact us.

11. Third-Party Websites and Platforms

Our website and communications may contain links to third-party websites. We also interact with customers through platforms such as Facebook, Instagram, Google, and WhatsApp.

Those third parties have their own privacy policies and information practices. We encourage you to review their policies before providing personal information.

12. Children’s Privacy

Our services and marketing programs are intended for adults aged 18 and older. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, contact info@maxvisioncorp.com so we can review the matter and take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be available on our website and will display the date of the latest update.

Where required, we will provide additional notice or obtain consent for material changes. Updates to this Policy do not automatically expand the scope of your existing marketing or SMS consent.

14. Contact Us

MAX VISION SATELLITE CORP.
18495 South Dixie Hwy, Suite 350
Miami, FL 33157

Business Phone: +1 (786) 434-6697
Customer Service: +1 (239) 266-7137
Email: info@maxvisioncorp.com
Website: https://www.maxvisioncorp.com

 
 

Appendix — Website Form Disclosures and Consent

Privacy notice displayed near the Submit button

Please review our Privacy Policy to understand how Max Vision Satellite Corp. uses your information. Submitting this form does not, by itself, enroll you in SMS marketing.

Checkbox 1 — Request-Related Contact

☐ I authorize Max Vision Satellite Corp. to contact me by telephone, email, or WhatsApp Business regarding my inquiry, requested quote, or service request. This authorization does not include SMS marketing.

Checkbox 2 — Customer Care and Informational SMS

☐ I agree to receive customer care and informational text messages from Max Vision Satellite Corp. about requested quotes, appointments, orders, installations, equipment deliveries, activations, and support. Messages may be sent using automated technology. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. See our Privacy Policy and SMS Terms.

Checkbox 3 — Marketing SMS

☐ I agree to receive promotional text messages from Max Vision Satellite Corp. about television, internet, wireless, and related service offers, including messages sent using automated technology. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. See our Privacy Policy and SMS Terms.

SMS Terms and Conditions –

https://www.maxvisioncorp.com/documentos/terminos-y-condiciones-sms/

1. Program Description

Max Vision Satellite Corp. (“Max Vision,” “we,” “us,” or “the Company”) is an authorized retailer of DIRECTV television services and AT&T internet and wireless services.

Through our SMS messaging program, customers and prospective customers may receive messages about requested quotes, appointment confirmations, order and installation updates, equipment deliveries, activation assistance, and customer support. Promotional messages about available services and offers are sent only to individuals who have expressly consented to receive marketing texts.

Messages are sent by Max Vision. Consent to receive messages from Max Vision does not constitute consent to receive marketing messages directly from AT&T, DIRECTV, or other service providers.

2. How to Subscribe

You may subscribe by completing a contact or quote request form at https://www.maxvisioncorp.com and voluntarily selecting the applicable SMS consent checkbox. Consent checkboxes are optional and are not preselected.

The consent disclosure identifies the types of messages you agree to receive. Consent to receive customer care or order updates does not automatically enroll you in promotional messaging.

Where available, you may also subscribe by texting START to a Max Vision SMS-enabled number after reviewing the applicable program and consent disclosures.

Providing a telephone number or submitting a quote request without selecting the applicable SMS consent checkbox does not enroll you in ongoing SMS messaging.

3. Consent

By opting in, you authorize Max Vision to send text messages to the mobile number you provide for the message types you select. Messages may be sent using automated technology.

Marketing messages require your prior express written consent. Your consent to receive text messages is not a condition of purchasing any product or service.

You may withdraw your consent at any time by following the instructions in Section 5. Max Vision maintains records of SMS consent and opt-out requests to administer the program.

4. Message Frequency and Charges

Message frequency varies based on your interactions with us, the status of your request or order, and the message types you have selected.

Message and data rates may apply according to your mobile carrier’s plan. Max Vision does not charge a separate fee to participate in this SMS program. Contact your mobile carrier with questions about your messaging or data plan.

5. How to Unsubscribe

You may opt out at any time by replying STOP to any Max Vision text message. You may also use UNSUBSCRIBE, CANCEL, END, or QUIT.

After you opt out, you will receive one confirmation message. No further text messages will be sent through this program unless you choose to subscribe again.

To re-enroll, complete the applicable SMS consent form or text START to the Max Vision number, following the applicable consent instructions. Re-enrollment applies only to the message types covered by your renewed consent.

6. Help and Support

For assistance, reply HELP to any Max Vision text message, email info@maxvisioncorp.com, or call Customer Service at +1 (239) 266-7137.

You may also contact us using the information in Section 11.

7. Availability and Message Delivery

The program is available to eligible mobile numbers in the United States and Puerto Rico, subject to carrier and messaging platform support.

Message delivery is subject to your mobile carrier’s network availability and other technical conditions. Delivery of individual messages is not guaranteed. Carriers are not liable for delayed or undelivered messages.

8. Privacy

Our collection and use of personal information are described in our Privacy Policy:

https://www.maxvisioncorp.com/politica-de-privacidad/

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent records will not be sold, rented, or transferred to third parties or affiliates for those purposes.

Service providers supporting the operation and delivery of our SMS program may process mobile information only as necessary to provide those services on our behalf.

9. Eligibility and Mobile Number Changes

You must be at least 18 years old and be the account holder or an authorized user of the mobile number you provide.

If you change, transfer, or deactivate your mobile number, please unsubscribe before doing so or contact us so we can update our records and stop sending messages to that number.

10. Changes to These Terms

We may update these SMS Terms and Conditions from time to time. The current version will be posted on this page with the date of the latest update.

Changes to these Terms do not expand the scope of your existing SMS consent. If additional consent is required for a new message type or purpose, we will obtain it before sending those messages.

11. Contact Information

MAX VISION SATELLITE CORP.
18495 South Dixie Hwy, Suite 350
Miami, FL 33157

Business Phone: +1 (786) 434-6697
Customer Service: +1 (239) 266-7137
Email: info@maxvisioncorp.com
Website: https://www.maxvisioncorp.com

 

 

Information collected

Our website may collect personal information, i.e. Name, contact information such as your email address, telephone number and other demographic information. Likewise, when necessary, specific information may be required to process an order.

How do we use the information collected?

Our website uses the information in order to provide the best customer service experience possible, specifically to maintain a registry of users, orders, if applicable, and improve our products and services. It is possible that periodic emails will be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you, these emails will be sent to the email address you provided and may be canceled at any time.

MAX VISION SATELLITE CORP is highly committed to keep your information safe. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

Cookies

An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information or to record the user’s browsing activity. In other words, cookies look to identify the user and to provide the best online customer experience to them.

Our website uses cookies to identify which pages are visited and how often. This information is only used for statistical analysis and then, it is permanently deleted. Users can delete cookies at any time from their computer. Users can accept or deny the use of cookies. Most browsers automatically accept cookies because it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline them, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the sites to which you are redirected and therefore we are not responsible for the terms of use or protection of your data in those other third-party sites. Those sites are subject to their own privacy policies, we recommend checking them out and confirming that you agree with them.

Protection of your personal information

At any time, you may restrict the acquisition or use of personal information that is provided to our website. Each time you fill out a form with your personal information, such as the user registration form, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.

This company will not sell, assign or distribute personal information that is collected without your consent, unless that is required by a judge with a court order.

MAX VISION SATELLITE CORP has the right to change the terms of this Policy at any time.

Privacy Policy

This Privacy Policy lets you know how your personal information is processed and used. MAX VISION SATELLITE CORP is committed to the security of its users’ data, we promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policy is only in effect for the Web pages, newsletters, and lead forms owned and operated by MAX VISION SATELLITE CORP. When we ask you to fill out a form with your personal information, we make sure that it is in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, we recommend and emphasize to continuously review this page to ensure that you agree to such changes.

Information collected

Our website may collect personal information, i.e. Name, contact information such as your email address, telephone number and other demographic information. Likewise, when necessary, specific information may be required to process an order.

How do we use the information collected?

Our website uses the information in order to provide the best customer service experience possible, specifically to maintain a registry of users, orders, if applicable, and improve our products and services. It is possible that periodic emails will be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you, these emails will be sent to the email address you provided and may be canceled at any time.

MAX VISION SATELLITE CORP is highly committed to keep your information safe. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

Cookies

An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information or to record the user’s browsing activity. In other words, cookies look to identify the user and to provide the best online customer experience to them.

Our website uses cookies to identify which pages are visited and how often. This information is only used for statistical analysis and then, it is permanently deleted. Users can delete cookies at any time from their computer. Users can accept or deny the use of cookies. Most browsers automatically accept cookies because it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline them, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the sites to which you are redirected and therefore we are not responsible for the terms of use or protection of your data in those other third-party sites. Those sites are subject to their own privacy policies, we recommend checking them out and confirming that you agree with them.

Protection of your personal information

At any time, you may restrict the acquisition or use of personal information that is provided to our website. Each time you fill out a form with your personal information, such as the user registration form, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.

This company will not sell, assign or distribute personal information that is collected without your consent, unless that is required by a judge with a court order.

MAX VISION SATELLITE CORP has the right to change the terms of this Policy at any time.